Privacy Policy

At Buatkan.com ("Buatkan", "we", "us", or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. Information We Collect

• Personal Information: Name, email address, phone number, company details, billing information, and other data you provide when creating an account, requesting a quote, or contacting us.
• Usage Data: IP address, device and browser type, operating system, pages visited, referring/exit pages, timestamps, and general location (city/country) derived from IP.
• Cookies & Similar Technologies: Cookies, pixels, and local storage used to remember preferences, enhance performance, and analyze traffic.
• User-Generated Content: Files, prompts, project briefs, or other content you upload or submit to receive our services.

2. How We Use Your Information

• Provide, operate, and maintain the website and services.
• Process orders, respond to inquiries, and deliver customer support.
• Personalize your experience and improve our offerings.
• Send service-related messages and, with your consent where required, marketing communications.
• Monitor and analyze usage, trends, and the effectiveness of features.
• Detect, prevent, and address fraud, abuse, or technical issues.
• Comply with legal obligations and enforce our Terms.

3. Sharing Your Information

We do not sell or rent your personal information. We may share information with:

• Service Providers who perform services on our behalf (e.g., hosting, analytics, payments, support) under confidentiality obligations.
• Legal & Compliance when required by law, regulation, subpoena, or to protect rights, safety, and property.
• Business Transfers in connection with mergers, acquisitions, or asset sales, where your data may be transferred as part of the transaction.

4. Cookies and Tracking

We use cookies to remember preferences, analyze traffic, and improve functionality. You can control cookies through your browser settings. If you disable cookies, some features may not function properly.

5. Data Security

We implement reasonable technical and organizational measures designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information, and to object to processing or request data portability. Where processing is based on consent, you may withdraw consent at any time.

To exercise rights, contact us at help@buatkan.com. We may need to verify your identity before fulfilling requests.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the nature of the data and legal requirements.

9. Children's Privacy

Our services are not directed to children under 13 (or the minimum age required by applicable law), and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last Updated" date above. Significant changes may also be communicated by email or website notice.